ESG performance indicators
Continuous improvement of our sustainability performance
Impact area | Indicator | Measure | Unit | 2018 | 2017 | % change |
Above-average sustainable investments | GRESB | Percentage above-average sustainable investments total portfolio | % | 79% | 76% | 2% |
GRESB | Percentage Dutch funds with GRESB 4/5 stars | % | 94% | 93% | 1% |
GRESB | Percentage of GRESB 4/5-star ratings in the regional mandates | % | 41% | 34% | 6% |
GRESB | GRESB coverage total portfolio | % | 92% | 91% | 2% |
GRESB | GRESB coverage of Dutch funds | % | 100% | 100% | 0% |
GRESB | GRESB coverage of the regional mandats | % | 75% | 72% | 3% |
Investing in sustainable real estate
Impact area | Indicator | Measure | Unit | 2018 | 2017 | % change |
Sustainable building certificates | BREEAM or GPR | Share of sustainable building certificates based on m2 (BREEAM or GPR) (GRI-CRESS: CRE8) | % | 62% | 31% | 31% |
Reducing environmental impact
Impact area | Indicator | Measure | Unit | 2018 | 2017 | % change |
Energy labels | EPC | Share of energy labels based on m2 (GRI-CRESS: CRE8) | % | 100% | 100% | 0% |
Share of green energy labels based on m2 (A, B or C label) | % | 95% | 93% | 2% |
Average energy index | # | 1.15 | 1.22 | -2% |
Number of DUO Labels | # | 521 | 536 | -3% |
Impact area | Indicator | Measure | Unit | 2018 (Abs) | 2017 (Abs) | % change (LfL) |
Energy | Electricity | Total electricity consumption (GRI: 302-2) | MWh | 37,045 | 31,120 | -0.3% |
Gas | Total gas consumption (GRI: 302-1) | 1,787 | 2,243 | -3.7% |
District heating and cooling | Total consumption district heating and cooling (GRI: 302-2) | 10,154 | 10,239 | -0.8% |
Total | Total energy consumption all sources (GRI: 302-2) | 40,396 | 40,725 | -0.6% |
Energy intensity | Average energy intensity of the buildings (GRI-CRESS: CRE1) | kWh/m²/year | 34 | 35 | -0.6% |
Coverage ration data energy and CO2 | | 284 of 328 | 261 of 298 | |
CO2 emissions | Direct | Scope 1 (GRI: 305-1) | tonnes CO2e | 524 | 637 | -3.7% |
Indirect | Scope 2 (GRI: 305-2) | 17,489 | 17,696 | -0.4% |
Total | Total CO2 emissions (GRI: 305-2) Scope 1 and Scope 2 | 18,012 | 18,333 | -0.4% |
Total CO2 emissions after offsetting | 1,840 | 1,964 | -1.3% |
CO2 emission intensity | Average CO2 intensity of the buildings (GRI-CRESS: CRE3) | kg CO2e/m²/year | 15 | 16 | -0.4% |
Water | Total | Total water consumption (GRI:303-1) | m³ | 71,390 | 78,433 | -7.0% |
Water intensity | Average water intensity of the buildings (GRI-CRESS: CRE2) | m³/m²/year | 0.37 | 0.42 | -7.0% |
Waste | Total | Total waste by weight (GRI: 306-1) | tonnes | 810 | 751 | 8.5% |
Recycling percentage | % | 32% | 30% | 4.5% |
Improving stakeholder value
Impact area | Indicator | Measure | Unit | 2018 | 2017 | % change |
Stakeholder engagement | Tenant satisfaction | Response percentage (GRI: 102-43) | % | 58% | 45% | 13% |
Average total score (GRI: 102-43) | # | 7.3 | 6.7 | 10% |
Promote sustainability in the chain | Considerate building sites | Number of registered building sites | # | 20 (of 60) | 18 (of 43) | |
Percentage of registered building sites (acquisition price) | % | 46% | 43% | 3% |
Responsible organisation
Impact area | Indicator | Measure | Unit | 2018 | 2017 | % change |
Sustainable agreements | Rental contracts | Number of new rental contracts | # | 4,248 | 3,849 | 10% |
Number of sustainable rental contracts (green leases) | # | 120 of 18,349 | 44 of 17,980 | 173% |
Environmental data head office
Impact area | Indicator | Measure | Unit | 2018 (abs) | 2017 (abs) | % change (LfL) |
Energy | Electricity | Total electricity consumption | MWh | 551 | 717 | -23% |
Share of electricity from renewable sources | 0 | 0 | |
Gas | Total gas consumption (GRI: 302-1) | 0 | 0 | |
District heating and cooling | Total district heating and cooling (GRI: 302-2) | 574 | 594 | -3% |
Percentage locally generated heating and cooling | 0 | 0 | |
Total | Total energy consumption all sources (GRI: 302-2) | 1,125 | 1,311 | -14% |
Energy intensity | Energy intensity head office gross floor area (GRI-CRESS: CRE1) | kWh/m²/year | 128 | 149 | -14% |
| | Coverage data Energy and CO2 | | 1 of 1 | 1 of 1 | |
Waste | Total | Total waste by weight (GRI: 306-1) | tonnes | 22,774 | 24,100 | -6% |
Recycling percentage | % | 33% | 23% | 10%-punt |
Mobility | Distance | Lease cars | km | 2,078,245 | 2,585,824 | -20% |
Public transport | 402,987 | 391,313 | 3% |
Air travel | 1,258,131 | 676,976 | 86% |
CO2 emissions | Direct | Scope 1 (GRI: 305-1) | tonnes CO2e | 310 | 346 | -10% |
Indirect | Scope 2 (GRI: 305-2) | 268 | 204 | 31% |
Total | Total CO2 emissions (GRI: 305-2) Scope 1 and 2 | 579 | 551 | 5% |
Total CO2 emissions after compensation | 579 | 551 | 5% |
CO2 emission intensity | CO2 intensity head office (GRI-CRESS: CRE3) | kg CO2e/FTE/year | 0.3 | 0.4 | -15% |
CO2 intensity mobility (GRI-CRESS: CRE3) | kg CO2e / FTE / year | 3.1 | 3.2 | -3% |
CO2 intensity total (GRI-CRESS: CRE3) | kg CO2e / FTE / year | 3.4 | 3.6 | -6% |
Water | Total | Total water consumption (GRI:303-1) | m³ | 1,758 | 1,189 | 48% |
Water intensity | Water intensity head office (GRI-CRESS: CRE2) | m³/FTE/year | 10.3 | 7.8 | 33% |
Social data
Impact area | Indicator | Measure | Unit | 2018 | 2017 |
Employees | Contract (incl. proportion of women) | Number of employees (GRI: 401-1) | FTE | 169.7 (33.8) | 152.5 (31.3%) |
Full-time contract percentage (GRI: 401-1) | % | 74% (21.7) | 77% (23%) |
Part-time contract percentage (GRI: 401-1) | % | 26% (74) | 23% (70%) |
Temporary contract percentage (GRI: 401-1) | % | 11%(45) | 13% (33%) |
Permanent contract percentage (GRI: 401-1) | 89% (34) | 87% (34%) |
Health | Absenteeism (GRI: 403-3) | % | 2.6% | 3% |
Staff turnover | Staff turnover percentage (GRI: 401-2) | % | 5.4% | 3.8% |
Emloyee satisfaction | Employee engagement - survey response percentage (GRI: 103) | % | see 2017 | 96.1% |
Average satisfaction score (GRI: 103) | # | see 2017 | 8.0 |
Employee engagement score | see 2017 | 8.1 |
Employee enthusiasm score | see 2017 | 8 |
Equality & diversity | Percentage of women (GRI: 405-2) | % | 35.4% | 34% |
Percentage of women in senior management (GRI: 405-2) | 19.2% | 19% |
Training & development | Number of internships and graduate positions | # | 4 | 4 |
Age (incl. proportion of women) | <30 | Ratio | 7.4 (31) | 9% (29%) |
30-40 | 28.6 (28) | 29% (28%) |
40-50 | 38.3 (37) | 34% (33%) |
50-60 | 19.4 (35) | 24% (42%) |
>60 | 6.3 (45) | 4% (43%) |
Clients | Investor satisfaction | Response percentage (GRI: 102-43) | % | na | na |
Average total score (GRI: 102-43) | # | na | na |